Jobs at MAG Lifestyle Development

Company DescriptionMAG Lifestyle Development, established in 2003, is the real estate arm of the UAE-based multinational MAG Group. As one of the region’s most prominent corporations, MAG Group leads industries such as real estate, contracting, engineering, and hospitality.MAG Lifestyle Development offers a diverse portfolio including iconic residential towers, vibrant communities, and ultra-luxury developments with innovative Bio Living and wellness-focused concepts. The company is committed to providing inspiring, sustainable living experiences aligned with its mission “Live Inspired, Live MAG.”Role DescriptionThis is a full-time, on-site role based in Dubai for an AI Implementation Strategist.The AI Implementation Strategist will be responsible for driving the integration of AI technologies across business processes, with a strong focus on practical implementation, automation, and measurable business impact.The role involves designing and executing AI-driven solutions, particularly in CRM systems, customer lifecycle automation, and operational workflows, ensuring these solutions are deployable, scalable, and aligned with business objectives.You will coordinate cross-functional teams to implement data-driven systems, manage AI/ML models where applicable, and continuously monitor performance outcomes while delivering actionable insights to leadership.This position plays a critical role in ensuring the effective, responsible, and ethical use of AI to enhance operational efficiency, customer engagement, and decision-making.Key ResponsibilitiesIdentify high-impact areas for AI integration across business functionsDesign and execute AI transformation strategies and implementation roadmapsDevelop AI-powered CRM workflows, including:Lead generation and intake automationLead qualification and scoringCustomer engagement (Email / WhatsApp / digital channels)Sales pipeline tracking and optimizationFollow-up automation and conversion workflowsPost-sales retention and feedback systemsBuild and manage automation workflows (event-driven systems):Trigger → Action → Outcome logicExample: Lead received → AI scoring → assignment → outreach → follow-upIntegrate systems across:CRM platforms (Salesforce, Dynamics, Zoho, HubSpot, etc.)Communication tools (Email, WhatsApp, CRM messaging)Data sources (web forms, portals, campaign systems)Analyze data and monitor AI outputs, including:Conversion ratesLead scoring accuracyCustomer engagement performanceDevelop dashboards and reports to present insights and performance metrics to managementEnsure implementation of:Data governance and access controlApproval workflows for outbound communicationFull audit tracking of AI-driven decisionsCollaborate with IT, Commercial, Finance, and Operations teams to ensure cross-functional adoption of AI solutionsQualificationsProven experience in:AI technologies, machine learning, and data analysisDesigning and executing AI implementation strategiesBuilding or managing automation workflows and system integrationsStrong technical knowledge of:CRM platforms (Salesforce, Dynamics, Zoho, HubSpot, etc.)Workflow automation tools (Power Automate, Zapier, Make, or similar)Data integration and API-based systemsProficiency in:Data visualization tools (Power BI, Tableau, or similar)Statistical modeling and analysisStrong analytical and problem-solving capabilitiesEffective communication skills to work with both technical and non-technical stakeholdersStrong project management and organizational skillsKnowledge of ethical considerations and governance in AI implementationPreferred QualificationsExperience with:AI agents / automation frameworksLarge Language Models (LLMs) or AI-driven workflowsPrior experience in:Real estate, PropTech, or large-scale operationsEducationBachelor’s or Master’s degree in:Computer ScienceData ScienceArtificial IntelligenceOr a related fieldWhat Success Looks LikeSuccessful deployment of AI-driven business workflowsReduction in manual processes through automationImproved customer lifecycle management and pipeline visibilityAccurate, real-time data insights for business decision-makingScalable and compliant AI systems across departments