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SummaryThe Chief Technology Officer (CTO) is responsible for defining and executing Finance House Group’s technology vision, driving the transition to a cloud native, API driven, and AI powered banking ecosystem. The role enables digital products, scalable platforms, and data driven decision making, positioning technology as a key driver of growth, efficiency, and customer experience.Key ResponsibilitiesTechnology Strategy & ArchitectureDefine and execute FHG’s enterprise technology strategy aligned with business and product priorities. Establish scalable, secure, and modern architecture leveraging microservices, APIs, and cloud native platforms. Ensure technology capabilities support innovation, agility, and long term growth. AI, Data & Enterprise InnovationDrive the implementation of AI across IT systems, platforms, and processes, embedding intelligence wherever feasible. Enable enterprise-wide AI adoption by building robust technology architecture and infrastructure to support AI solutions teams. Establish scalable data platforms to support AI/ML, analytics, and real time decision making. Define and implement MLOps, data governance, and model lifecycle management frameworks. Partner with business and AI teams to industrialize AI use cases across customer, risk, fraud, and operations. Engineering & Digital PlatformsOversee development and evolution of digital platforms (mobile, web, lending, payments). Implement Agile, DevOps, and CI/CD practices to improve speed, quality, and reliability of delivery. Ensure systems are resilient, high performing, and scalable. Core Systems & Cloud TransformationLead modernization of legacy systems using modular, API led approaches. Drive adoption of hybrid/multi cloud infrastructure and platform engineering practices. Optimize technology stack for performance, scalability, and cost efficiency. Cybersecurity & ComplianceEstablish and enforce enterprise cybersecurity frameworks, including Zero Trust and data protection. Ensure compliance with UAE regulatory requirements and international standards. Strengthen resilience, risk management, and incident response capabilities. Ecosystem & Open BankingBuild API platforms to enable fintech partnerships and embedded finance capabilities. Support platform based models, including Banking as a Service (BaaS). Leadership & GovernanceLead and develop high performing technology, engineering, and data teams. Manage budgets, vendor ecosystem, and technology investments. Establish governance across architecture, delivery, security, and data. Strategic Technology PrioritiesEstablish a cloud native, API first technology foundation. Build enterprise data platforms enabling real time insights and decision-making. Scale AI adoption across the organization through strong IT architecture and infrastructure enablement. Enable intelligent automation and AI driven productivity tools. Advance digital platforms with embedded personalization and real-time decisioning. Expand ecosystem integrations and open banking capabilities. Strengthen cybersecurity, data protection, and regulatory alignment. Explore and implement emerging technologies such as blockchain, embedded finance, and digital identity. RequirementsProven experience in a CTO or senior technology leadership role. Strong expertise in enterprise architecture, cloud, AI/ML, and digital platforms. Experience in banking or financial services transformation. Strong business and strategic acumen with the ability to align technology with growth objectives. Excellent leadership and stakeholder management skills. Qualifications & ExperienceBachelor’s degree in Computer Science, Engineering, or a related field. Master’s degree preferred. 15+ years of experience, including 8+ years in senior leadership roles.
EXO ARNVIND is exclusively scouting for a high-impact Head of AI Engineering for a major retail powerhouses in the UAE.Our clients is undergoing an ambitious, board-sponsored digital transformation to become "AI-first" enterprises. This is not a maintenance role; it is a mandate to build the organization’s "digital nervous system" from the ground up, with significant investment and executive-level backing.The RoleAs the Head of AI Engineering, you will own the long-term AI roadmap for the next decade. You are the bridge between visionary strategy and deep technical execution across retail, supply chain, and digital commerce.Strategic Leadership: Set and execute the enterprise-wide Data & AI strategy, identifying high-value use cases that drive measurable ROI.Full-Stack Build: Architect and scale the entire AI environment—from GPUs and Lakehouses to MLOps, Vector Databases, and SLMs.Innovation Engine: Lead cross-functional teams to build prototypes and move breakthrough solutions from concept to enterprise-wide adoption.Responsible AI: Establish governance frameworks for responsible AI usage and lead enterprise-wide upskilling initiatives.Operational Excellence: Deploy automation and advanced analytics across finance, customer experience, and physical logistics.Profile RequirementsWe are looking for a heavyweight leader with a "builder" mindset and a track record of scaling AI in complex environments.Experience: Minimum 12+ years in Data, AI, and Machine Learning, with proven success leading enterprise-scale programs.Deep Tech Stack: End-to-end expertise in AI lifecycle management, GenAI, retrieval systems, and domain-specific LLMs/SLMs.Innovation Background: Experience with AI product development, patents, or startup environments is highly valued.Physical AI: Demonstrated work in Robotics or Physical AI integration is a significant advantage given the retail/supply chain focus.Leadership: Ability to partner with C-suite executives to drive cultural and technological transformation.What’s in it for you?This is a high-visibility role in one of the world's fastest-growing tech hubs.
Opportunity with TMC & TMC Middle EastWe’re looking for an AI Product Manager to lead the delivery of Generative AI and Agentic AI solutions that drive real business impact across the organization.Own end‑to‑end delivery of GenAI products: conversational agents, AI copilots, and self‑service journeysTranslate business needs into AI features, workflows, and user storiesLead backlog prioritization, sprint planning, UAT, and releases in an agile environmentCollaborate closely with AI Engineers, Data Scientists, Data Engineering, CRM & ERP teamsEnsure seamless integration with enterprise systems (CRM, ERP, internal platforms)Track product KPIs: adoption, response quality, efficiency gains, and business valueDrive user adoption through demos, training, and continuous feedback loops5+ years experience in product management, AI/ML solutions, or digital product deliveryStrong hands‑on understanding of Generative AI, LLMs, and conversational AIProven ability to deliver enterprise AI products and cross‑functional initiativesExperience translating business objectives into measurable outcomes and KPIsSolid stakeholder management and communication skillsExperience with CRM/ERP integrations (e.g., Salesforce)Exposure to enterprise AI platforms, APIs, data pipelines, or ML workflowsKnowledge of tools like Databricks, MLflow, or similar
Job DescriptionThe Research Assistant (RA) will support the research and innovation activities of the Center for Artificial Intelligence and Digital Innovation (AIDI) by contributing to the development, implementation, and deployment of advanced AI solutions. The RA will work closely with AI experts and interdisciplinary teams to develop cutting-edge technologies that address real-world challenges and support the UAE’s digital transformation agenda. The position focuses on hands-on technical development and experimentation with modern AI technologies. The RA will contribute to research projects that translate advanced AI methodologies into practical applications supporting government modernization, smart services, and industry innovation. The successful candidate will participate in the development of AI-driven solutions across priority sectors such as healthcare, education, and government services, while supporting collaboration between academia, government entities, and industry partners.Minimum QualificationBachelor’s degree in Computer Science, Artificial Intelligence, Data Science, Software Engineering, or a related field. Strong programming skills, particularly in Python. Hands-on experience with machine learning and deep learning frameworks such as PyTorch, TensorFlow, or equivalent. Experience developing AI or machine learning models and conducting experiments. Strong problem-solving skills and ability to implement technical solutions independently. Good understanding of fundamental AI concepts including machine learning, neural networks, and data analysis.Preferred QualificationMaster’s degree in Artificial Intelligence, Machine Learning, Computer Science, or a related discipline. Extensive hands-on experience developing AI applications using: Large Language Models (LLMs) Generative AI technologies Deep learning architectures Reinforcement learning algorithms Experience with modern AI development tools such as Hugging Face, LangChain, vector databases, or AI agents. Experience with AI deployment, MLOps, and cloud-based AI platforms. Experience working with real-world datasets and building end-to-end AI pipelines. Experience contributing to research publications, open-source projects, or technical reports. Experience in research documantation and research paper writing.Close Date Kindly apply before the closing date.30/06/2026ApplyDepartmentDivisionGradePosting NumberPosition Number
Job Title: Customer Experience Cloud & AI SMELocation: Remote / UAE / PortugalCompany: KompetenzaDepartment: AI & Service Cloud DevelopmentReports To: director R&DAbout KompetenzaKompetenza is a Salesforce partner with a Center of Excellence in Portugal. We specialize in Salesforce FlexTeam solutions, Corporate Services Cloud, and Employer of Record (EOR) services. Our mission is to help organizations transform customer experiences through intelligent self-service portals, AI automation, and digital engagement.Role OverviewWe are looking for a Customer Experience Cloud & AI SME to lead the design, development, and optimization of self-service customer portals while integrating AI-driven automation across both Salesforce and external ecosystems.This role requires expertise in Salesforce Experience Cloud and a strong understanding of AI-driven automation to create seamless self-service solutions, AI-powered agents, and intelligent workflows that enhance customer engagement. The ideal candidate will work closely with clients, internal teams, and stakeholders to drive automation, improve user experience, and mentor organizations on AI adoption.Key Responsibilities Develop & Optimize Self-Service Customer Portals Design, configure, and enhance customer self-service portals using Salesforce Experience CloudImplement self-service automation and AI-driven workflows to improve customer interactionsEnsure portals are intuitive, scalable, and personalized with guided service journeysIntegrate Einstein AI and automation tools for proactive customer support and case resolution AI-Powered Virtual Agents & AutomationDevelop and optimize AI-driven virtual agents within Salesforce and external platformsUtilize Einstein AI, NLP, and machine learning to enhance case deflection and automate customer supportImplement Conversational AI chatbots integrated with Live Chat, WhatsApp, and external messaging platformsEnsure AI agents learn from interactions to continuously improve customer responses Cross-Platform AI Automation & IntegrationWork with Salesforce Flow, Omni-Channel Routing, and Process Automation to optimize service operationsIntegrate self-service portals with third-party AI tools, RPA solutions, and external APIsImplement AI-powered predictive analytics to personalize customer experiences Customer Engagement & AI MentorshipAct as an AI & Experience Cloud SME, guiding clients through their AI and automation journey Work directly with customers to understand their challenges and tailor AI/self-service solutionsProvide training and mentorship to businesses on how to adopt and maximize AI-driven self-service portalsGather feedback from end-users to enhance AI models, workflows, and self-service functionalities Data Intelligence & AI Performance OptimizationUse Salesforce Data Cloud and AI analytics to drive data-backed automation improvementsContinuously monitor AI agent performance and customer engagement metrics to optimize processesEnsure compliance with data security, privacy, and ethical AI practices AI & Innovation StrategyStay ahead of emerging AI and Experience Cloud trends, ensuring cutting-edge solutionsWork with internal teams to align AI automation with business and customer service objectivesEvaluate and integrate new AI and automation tools to enhance customer experienceKey RequirementsTechnical Skills 2+ years of experience in Salesforce Experience Cloud & Service Cloud (or equivalent self-service portal expertise)Hands-on knowledge of Einstein AI, NLP, chatbot development, and automation workflowsExperience with Salesforce Flow, Omni-Channel Routing, and case automationFamiliarity with third-party AI, automation, and chatbot platforms outside SalesforceKnowledge of API integrations, RPA, and machine learning-driven automationSoft Skills & Experience Passionate about customer experience, AI, and digital transformation Comfortable working directly with clients, understanding their self-service & AI needs Strong problem-solving and analytical skills to build impactful automation solutions Excellent communication & presentation skills, able to mentor and train customers Ability to learn quickly and stay updated on the latest AI and self-service technologiesWhy Join Kompetenza R&D Work on cutting-edge AI & self-service portalBenefitsWhy Join Kompetenza?✅ Build a lead generation machine from the ground up - an exciting opportunity to create a scalable system.✅ Work with cutting-edge AI and automation tools to optimize sales outreach.✅ High earning potential - competitive salary with performance-based commission.✅ Remote work flexibility with a global team.
About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.Our PurposeDeloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.Our shared values guide the way we behave to make a positive, enduring impact:During your tenure as a Business Analyst, you will demonstrate and develop your capabilities in the following areas:Team with others to produce high quality deliverables to ensure superior client experienceCollect, assimilate, and analyze relevant data and use standard processes and tools to help surface and support solutionsUnderstand basic financial concepts and able to research and find financial and business performance informationConduct in depth research and benchmarking analysis to provide clients and team with insights on best practices and bring forward potential solutionsApply structured thinking and frameworks to organize concepts, identify gaps, and communicate ideas clearly to team members Find and leverage a diverse set of resources that can provide team with insights and potential solutions and share findings with othersPresent an approachable and professional style while engaging and communicating with others in an effort to build lasting relationships across clients and teamsValue and consider the diverse perspectives and backgrounds of colleagues and clientsApply technology fundamentals to client situations and demonstrate basic understanding of new and emerging technologies such as Robotic Process Automation (“RPA”), Artificial Intelligence (“AI”), IoT, Blockchain and cloudUnderstand how a business operates and support in the development and/ or improvement of business processesLeadership CapabilitiesBuild own understanding of our purpose and values while exploring opportunities for impactDemonstrate strong commitment to personal learning and development; act as a brand ambassador to help attract top talentUnderstand expectations and demonstrate personal accountability for keeping performance on trackDemonstrate ability to own work and deliverables efficiently with minimum supervisionActively focus on developing effective communication and relationship-building skills internally and with clients Seek ways to provide informal coaching and guidance to peers and share knowledge and skills with wider audiencesRequired majorsIndustrial engineering, Electronics engineering, Economics, Systems Engineering , Computer engineering, Software engineering, Computer Science, Management Information Systems, IT, Finance, Business Administration, Data, Analytics, Machine Learning, Business Administration, Information Systems, Business Management, Artificial Intelligence, Strategic Management, Business Strategy, Motion or Graphic Design, HR, Management, Administration, Industrial Engineering, Marketing and System Engineering, Finance, Accounting, Mechanical Engineering, Financial Engineering, Language & translation and MathQualifications And Technical CapabilitiesBased in the UAE – UAE NationalUndergraduate degreeMBA or a relevant master’s degree or certificate is a plusFluency in written and spoken English, Arabic is a plusExcellent knowledge in MS office applications especially in PowerPoint, Word and ExcelExcellent communication and people skills, with a strong emphasis on team workingAbility to operate and understand excellent project and program management disciplines including production of project plans and key quality program deliverablesStrong administrative and numeracy skills and ability to analyze complex data with good attention to detailsAbility to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hoursWillingness to travel (required)
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