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AI Implementation Specialist Department: Technology / Operations Reports To: IT HEAD/ COO/CEO Employment Type: Full-Time ________________________________________ About the Role We are looking for a curious, tech-savvy, and proactive AI Implementation Specialist to help drive the company's AI and automation initiatives. This is a hands-on, execution-focused role where you will work closely with different teams to identify manual, repetitive workflows and transform them using AI-powered tools and automation. No team of your own to manage — just real impact through real projects. This is a great opportunity for someone early in their career who is passionate about AI and wants to be at the forefront of how businesses use it day-to-day. ________________________________________ Key Responsibilities AI Project Support & Execution • Assist in the planning, coordination, and execution of AI projects from kick-off to deployment. • Research and evaluate AI tools, platforms, and solutions that fit specific business needs. • Work with vendors and internal stakeholders to integrate AI tools into existing systems and workflows. • Document project progress, timelines, and outcomes to keep stakeholders informed. Workflow Automation • Conduct walkthroughs with department teams (Finance, Purchasing, Operations, Sales, Logistics, etc.) to understand and map out manual processes. • Identify tasks suitable for automation and propose practical AI-driven solutions. • Build and deploy automations using no-code/low-code tools such as Make (Integromat), Zapier, Microsoft Power Automate, or similar platforms. • Monitor and maintain deployed automations, troubleshooting issues and making improvements over time. AI Tools Adoption • Help onboard employees onto new AI tools through simple guides, walkthroughs, and hands-on support. • Act as an internal resource and first point of contact for questions related to AI tools in use. • Stay up to date on new AI tools and use cases, and share relevant findings with the team. Reporting & Documentation • Track key metrics such as time saved, error reduction, and adoption rates for implemented solutions. • Maintain clear documentation of all automations, integrations, and AI workflows. • Prepare simple reports and updates for management on project status and results. ________________________________________ Requirements Must-Have • 1–3 years of experience in a tech, operations, or process improvement role. • Hands-on experience with at least one automation or no-code tool (e.g., Zapier, Make, Power Automate, Notion AI, etc.). • Comfortable using and exploring AI tools (e.g., ChatGPT, Claude, Gemini, or similar). • Strong attention to detail and ability to document processes clearly. • Good communication skills — able to explain tech concepts simply to non-technical colleagues. • Self-starter attitude with a willingness to learn and figure things out. Nice-to-Have • Exposure to basic scripting or programming (Python, JavaScript) — not required but a plus. • Familiarity with project management tools (Asana, Jira, Notion, Trello). • Experience working across multiple departments or in a cross-functional environment. • Understanding of prompt engineering or working with LLM-based tools. ________________________________________ Success Metrics • Number of manual workflows successfully automated within the first 6–12 months. • Time savings and efficiency gains reported by teams using automated processes. • Employee adoption and satisfaction with AI tools introduced. • Quality and completeness of process documentation maintained. ________________________________________