Jobs at etera

Minimum qualifications:Bachelor's degree in Computer Science, Engineering, Data Science, or equivalent practical experience4-5 years of experience building production-grade AI/ML or software systemsStrong programming experience with Python, Node.js and BunExperience with at least one additional backend language or runtime (e.g., TypeScript, Go, Java)Hands-on experience with LLMs, NLP, or modern transformer architecturesExperience building or integrating chat interfaces or conversational AI systemsDubai-based candidates preferredPreferred qualifications:5+ years of experience with data structures, algorithms, and scalable system designExperience architecting AI/ML flows, multi-agent systems, or agentic reasoning pipelinesExperience with RAG, CAG, or hybrid retrieval-based reasoningExperience with vector databases (Qdrant, Pinecone, Weaviate, Redis) and large-scale embedding systemsExperience with ML Ops workflows — monitoring, versioning, model lifecycle, automated evaluationExperience training or fine-tuning LLMs or domain-specific modelsExperience with multimodal models (vision + language)Deep expertise in prompt engineering, context engineering, evaluation strategies, safety guardrails, and fallback designUnderstanding of Responsible AI, hallucination prevention, and high-reliability conversational systemsTrack record of using AI coding tools (Cursor, OpenAI, Claude, etc.) to accelerate developmentExperience in travel tech, hospitality, e-commerce, or search-heavy consumer productsAbout The RoleEtera is building the future of intelligent travel — where conversation becomes the interface, planning becomes seamless, and discovery feels personal and intuitive.As a dedicated AI Engineer, you'll architect and implement the intelligence systems that shape Etera's conversational experiences: multi-agent reasoning flows, retrieval pipelines, memory layers, safety mechanisms, and ML Ops foundations. You'll work with autonomy across model selection, infrastructure choices, and workflow design — in a model-agnostic environment that uses whichever tools deliver the best outcomes (OpenAI, Anthropic, or open-source).This role requires both depth and creativity. You'll push the boundaries of retrieval-augmented reasoning, multimodal intelligence, context optimization, and real-time conversational UX. You'll collaborate closely with backend, product, design, and search teams to create flows that feel natural, intelligent, and deeply human.The space is expanding rapidly, and you will help define the intelligence layer powering a new era of AI-driven travel.ResponsibilitiesArchitect and scale Etera's multi-agent intelligence system for real-time recommendations, decision-making, and bookingsBuild advanced RAG/CAG frameworks, retrieval pipelines, and context-aware reasoning flows optimized for chatDevelop the knowledge architecture for global venues — embeddings, vector search, ranking, and personalizationApply expert-level prompt engineering, context engineering, safety techniques, and evaluation methods across all conversational flowsTrain or fine-tune models where appropriate and design automated evaluation systems (LLM-as-judge, regression detection, human-in-the-loop)Implement safety layers to prevent incorrect details, wrong availability, or booking errors — including deterministic fallback flows and confidence scoringCollaborate with backend, product, and UX teams to design intuitive conversational flows, API contracts, and human-like interactionsBuild and maintain end-to-end ML Ops pipelines — ingestion, monitoring, versioning, automated evaluation, and CI/CD for agentic systemsEstablish engineering best practices and contribute to the long-term architecture of Etera's AI systemsWhy EteraYou'll own the intelligence layer of a product built to transform how people explore the worldYou'll define the architecture for AI reasoning, retrieval, safety, and multi-agent orchestrationYou'll work with a team that values craftsmanship, creativity, and building technology that feels humanYou'll help shape a new category of AI-powered travel discovery Show more Show less