AI Specialist

AI Implementation Specialist Department: Technology / Operations Reports To: IT HEAD/ COO/CEO Employment Type: Full-Time

About the Role

We are looking for a curious, tech-savvy, and proactive AI Implementation Specialist to help drive the company's AI and automation initiatives. This is a hands-on, execution-focused role where you will work closely with different teams to identify manual, repetitive workflows and transform them using AI-powered tools and automation. No team of your own to manage — just real impact through real projects. This is a great opportunity for someone early in their career who is passionate about AI and wants to be at the forefront of how businesses use it day-to-day.

Key Responsibilities

AI Project Support & Execution

• Assist in the planning, coordination, and execution of AI projects from kick-off to deployment.
• Research and evaluate AI tools, platforms, and solutions that fit specific business needs.
• Work with vendors and internal stakeholders to integrate AI tools into existing systems and workflows.
• Document project progress, timelines, and outcomes to keep stakeholders informed.

Workflow Automation

• Conduct walkthroughs with department teams (Finance, Purchasing, Operations, Sales, Logistics, etc.) to understand and map out manual processes.
• Identify tasks suitable for automation and propose practical AI-driven solutions.
• Build and deploy automations using no-code/low-code tools such as Make (Integromat), Zapier, Microsoft Power Automate, or similar platforms.
• Monitor and maintain deployed automations, troubleshooting issues and making improvements over time.

AI Tools Adoption

• Help onboard employees onto new AI tools through simple guides, walkthroughs, and hands-on support.
• Act as an internal resource and first point of contact for questions related to AI tools in use.
• Stay up to date on new AI tools and use cases, and share relevant findings with the team.

Reporting & Documentation

• Track key metrics such as time saved, error reduction, and adoption rates for implemented solutions.
• Maintain clear documentation of all automations, integrations, and AI workflows.
• Prepare simple reports and updates for management on project status and results.

Requirements

Must-Have

• 1–3 years of experience in a tech, operations, or process improvement role.
• Hands-on experience with at least one automation or no-code tool (e.g., Zapier, Make, Power Automate, Notion AI, etc.).
• Comfortable using and exploring AI tools (e.g., ChatGPT, Claude, Gemini, or similar).
• Strong attention to detail and ability to document processes clearly.
• Good communication skills — able to explain tech concepts simply to non-technical colleagues.
• Self-starter attitude with a willingness to learn and figure things out.

Nice-to-Have

• Exposure to basic scripting or programming (Python, JavaScript) — not required but a plus.
• Familiarity with project management tools (Asana, Jira, Notion, Trello).
• Experience working across multiple departments or in a cross-functional environment.
• Understanding of prompt engineering or working with LLM-based tools.

Success Metrics

• Number of manual workflows successfully automated within the first 6–12 months.
• Time savings and efficiency gains reported by teams using automated processes.
• Employee adoption and satisfaction with AI tools introduced.
• Quality and completeness of process documentation maintained.