Conversational AI Lead

Conversational AI LeadON-SITE - UAEPermanent roleFinancial Services**Relocation benefits are on offer for those relocating from overseas**We are looking for an experienced AI leader to head the strategy, design and delivery of conversational AI initiatives across the organisation.This role will be responsible for transforming how customers and employees interact with the business through AI-powered chat, voice assistants, virtual agents and Generative AI. You will identify high-value use cases, define the conversational AI roadmap and lead initiatives from concept and proof of value through to enterprise-scale production.Business experience:10+ years industry experienceBanking or FS experienceLeadership & stakeholder managementProduct ownership and leadershipAct as an SME for Conversational AIDesign and run the roadmap for these initiativesEnsure Gen AI apps include appropriate controlsTechnical expertiseLarge Language Models and NLPSpeech-to-Text / Text-to-SpeechPrompt engineeringRAGML/OPS and EngineeringVector databases and semantic searchKnowledge graphsAI orchestrationCloud AI platformsEducation - MUST HAVE a degree to qualify for this role.**Only applicants with the relevant skillset against the above, will be contacted**