AI Transformation Specialist

Job Title: AI Transformation Specialist / AI Automation SpecialistLocation: Dubai, UAE Type: Full-timeAbout MyAlfredmyAlfred is the all-in-one platform for the wider Alfred ecosystem, bringing rewards, membership benefits and connected customer experiences together in one place. Through the app, users can access their InsuranceMarket.ae wallet, where they can view and manage their insurance policies, manage and redeem AlfredCoinsTM️, and enjoy myAlfred Premium benefits and offers from more than 150 leading brands across the UAE. Customers of InsuranceMarket.ae, HolidayMarket.ae and CreditMarket.ae are also connected to the myAlfred ecosystem, giving them access to Premium membership benefits and added value beyond their individual transactions. By bringing these benefits together, myAlfred creates a more connected and rewarding experience across the Alfred Holdings ecosystem.About the RoleAs an AI Transformation Specialist, you will help change how work gets done across the business. You will work closely with different functions to identify manual, repetitive or time-consuming processes and turn them into practical AI-powered solutions.You will design and build AI agents, automations and workflows that work with real business systems and solve real operational problems. From operations and finance to sales, compliance and reporting, your work will have a direct impact on how teams operate.You will work closely with team leaders and senior management, giving you the opportunity to see your solutions go from an idea to something people use every day.What You Will DoUnderstand Business Processes: Work closely with different functions to understand how work is currently done, identify bottlenecks and find opportunities where AI can create meaningful improvements.Build AI Agents and Automations: Design, build, test and deploy AI agents and agentic workflows using tools such as ChatGPT, Claude, automation platforms, agent frameworks and APIs.Connect AI to Business Systems: Integrate AI solutions with CRM systems, email, spreadsheets, documents, databases and other tools so that your solutions operate within real business workflows.Measure and Improve: Track the impact of your solutions, including time saved, quality and accuracy, and continuously improve them based on real-world results and feedback.Drive AI Adoption: Document the solutions you build, demonstrate them to colleagues and help teams understand how to use AI effectively in their day-to-day work.Stay Current with AI: Keep up with new AI models, tools, frameworks and techniques, and identify opportunities to apply them within the business.Work Across the Group: Move between different functions and business entities, tackling new challenges and building solutions as business priorities evolve. Examples of the Kind of Work You Might DoOperations: Build agents that prepare, check and route policy documents or follow up on missing customer information.Finance: Automate reconciliations, commission checks and routine financial reporting.Audit & Compliance: Build AI workflows that review files against checklists, identify gaps and prepare audit evidence.Sales & Service: Create tools that summarise customer conversations, draft follow-ups and identify potential renewal opportunities.Marketing & Content: Build workflows that create, adapt and review content across different brands and channels.Management Reporting: Develop agents that bring together information from multiple sources and produce clear daily or weekly summaries. What We Are Looking ForHands-on AI Building Experience: You have personally built AI agents, automations or AI-powered tools and can demonstrate how they work.A Portfolio of Work: You can showcase projects, side projects, university work, hackathon entries, GitHub repositories or other examples that demonstrate your ability to build practical AI solutions.Technical Comfort: You are comfortable working with AI prompting, APIs and connecting different tools and data sources. Coding experience in Python, JavaScript or a similar language is a strong advantage, while strong no-code or low-code builders are equally welcome.Business Curiosity: You are interested in understanding how businesses actually operate and enjoy turning messy, manual processes into simpler and more automated workflows.Ownership: You identify problems, take initiative, build solutions and stay involved until those solutions work effectively in practice.Clear Communication: You can explain technical concepts and solutions to non-technical colleagues and help them adopt the tools you build.Pace & Adaptability: You learn quickly, enjoy experimenting with new technology and are comfortable moving between different business problems.Early-Career Builders Welcome: Recent graduates and early-career candidates who are already actively building with AI are strongly encouraged to apply. What Success Looks LikeAI agents and automations are running in live business operations and being used regularly by the teams you support.Teams begin approaching you with new ideas and processes that could be improved through AI.Solutions you build are adopted, improved and reused across different teams and business entities.Your work creates measurable improvements in areas such as time saved, process efficiency, quality and accuracy. What We OfferSenior Leadership Exposure: Work directly with team leaders and senior management and have a visible impact on how the business operates.Real-World AI Projects: Work with real business problems, real data and live operational processes rather than building solutions that remain as demos.Freedom to Experiment: Explore and work with the latest AI models, tools, platforms and techniques.Cross-Functional Exposure: Work across different functions and business entities, giving you exposure to a wide range of business problems.Growth & Impact: Develop quickly by building solutions that are actually used, with the opportunity to play a key role in the group's move towards becoming AI-first.Alfred Holdings is a UAE-based group building the next generation of digital consumer businesses across the GCC. Built on the success of InsuranceMarket.ae, the group is expanding across sectors including financial services, lifestyle, experiences and commerce, with a focus on building businesses that are digital at their core and designed to scale.We are now taking that same approach to how we work internally — using AI, automation and technology to rethink processes, remove repetitive work and help our teams operate faster and smarter.